REACT Emergency Medical Service in Shawnee has launched new GeoSafe software in its ambulances that provides a GPS location and an instant display of information as 911 calls are answered by dispatchers. The new equipment is aimed at making the role of EMS more efficient and reduce response times.


REACT Emergency Medical Service in Shawnee has launched new GeoSafe software in its ambulances that provides a GPS location and an instant display of information as 911 calls are answered by dispatchers. The new equipment is aimed at making the role of EMS more efficient and reduce response times.
Greg Reid, director of REACT EMS, said crews are training with the new software, which displays pertinent information on a computer in the REACT units as dispatchers are taking the phone calls. The system immediately locates the call location on a map, and gives all personnel other methods of communications, he said.
“GeoSafe takes information from dispatchers” typing into their system, and puts the information in the units, where paramedics can see maps and pinpoint location of the emergency call.
The upgraded monitoring system gives crews instantaneous feeds as dispatchers are answering 911 and gathering more information about the emergency situation.
Along with addresses and phone numbers and name, the information from the caller will be shown, such as what type of medical emergency.
“It will automatically display information,” he said, and provide a visual of the location. Based on that, crews familiar with the area can choose the route that will be the most efficient, he said.
“The results will include easier, more efficient responses to emergency calls, reducing response times,” he said.
Reid said the system was developed by a student at The University of Oklahoma and has been successfully used in the Norman area.
Having the system should provide better communications and interoperability, Reid added.
And should Norman and Shawnee ever need to assist each other or respond in disaster events, such as last year’s tornadoes, their ambulance systems will be in sync and each ambulance can see each other’s locations.
Reid said medics are familiarizing themselves with the new system this week. To set all this up, Reid said they’ve worked with Shawnee’s emergency management and information technology experts, along with dispatch supervisors and with the county’s 911 center for mapping issues.
REACT was awarded a grant through Homeland Security to purchase and support the software. The entire system cost about $30,000 for the initial setup, with annual fees costing about $5,000.
Reid said there will be no increases to patients for transport costs with this system.
Medics said the GPS system will be nice, especially when considering there are repeated street names in different areas of the county.
REACT EMS services nearly 1,000 square miles in Pottawatomie and Lincoln counties.