On Wednesday, the Pottawatomie County Enhanced 911 System Trust Authority held an emergency meeting to discuss options on how to better streamline the dispatching process.

On Wednesday, the Pottawatomie County Enhanced 911 System Trust Authority held an emergency meeting to discuss options on how to better streamline the dispatching process.

The process in which calls are dispatched is causing a delay in how fast the area fire departments are being notified of a call, the board discussed.

The city of Shawnee Communications Center handles matters within city limits and dispatches emergency response teams from Shawnee, McLoud and also REACT services.

Pottawatomie County dispatch deals with rural fire departments, as well as the Pottawatomie County Sheriff's Office and other local and tribal police forces.

Several members of the board agreed the way in which calls are being processed is not working efficiently.

At Wednesday's meeting, the board approved a few proposed changes.

Board member and Tecumseh Fire Chief Aaron Williams suggested that the fire departments receive notification of all emergency calls and that central dispatch should never hesitate to send the fire department on a call.

Going forward, the rural fire departments will receive text notifications of all emergency calls, rather than just fire-related calls.

The board will readdress the issue in 30 days to see how it is working.

The trust authority will meet again on Sept 20 at the County Commissioners building at 2 p.m.