Demonstrating its commitment to ensuring everyone has access to high-quality affordable health care, SSM Health in Oklahoma has launched a new web-based diagnosis and treatment service.
The innovative service provides Oklahoma residents – whether or not they have health insurance or are existing SSM Health patients – with access to high-quality care from the convenience of their home, office, or anywhere.
The service offers unparalleled convenience and accessibility, providing patients an easy way to receive care without having to visit one of our physical locations. Using this virtual service, patients can connect with trusted SSM Health providers via their smartphone, tablet or computer.
After logging into SSM Health’s virtual visit platform (ssmhealth.com/onyourtime), patients complete a dynamic questionnaire that asks questions based on what a provider would ask during an in-person office visit. During normal operating hours, patients will receive a video visit or phone call from an SSM Health provider usually within 15 minutes – but always in less than 60 minutes – to discuss treatment. Normal hours of operation are 8 a.m. to 8 p.m., seven days a week.
Patients can be treated virtually for common non-urgent health conditions including cold, flu, sinus infection, diaper rash, pink eye, bladder infections, heartburn, and allergies, among others – all for a flat fee of $25 payable by credit, debit or health savings card.
If medications are needed, prescriptions will be sent to the patient’s preferred pharmacy for pick-up. Patients who complete questionnaires after normal hours will receive a response within an hour of when operations begin the next business day.
“As a Mission-based organization, SSM Health has always been committed to offering care when, where and how patients want it,” said SSM Health Oklahoma Regional Chief Medical Informatics Officer Dr. Tabitha Danley. “Our new virtual visit service is the latest validation of that commitment, making health care more convenient and affordable than ever before.”
Anyone 18 years of age or older in Oklahoma can create an account and complete a virtual visit. Visits for minor children must be completed by a parent or legal guardian. This service is intended for patients from 2 to 75 years of age, because medical complexities exist for infants and toddlers, as well as seniors, that should be addressed by their pediatrician or primary care physician.
If a patient’s health concern cannot be addressed through an online visit, they will be directed to a physical SSM Health location. In these cases, patients will not be charged for their online visit.
About SSM Health
SSM Health is a Catholic, not-for-profit health system serving the comprehensive health needs of communities across the Midwest through a robust and fully integrated health care delivery system. The organization’s nearly 40,000 employees and 11,000 providers are committed to providing exceptional health care services and revealing God’s healing presence to everyone they serve.
With care delivery sites in Illinois, Missouri, Oklahoma and Wisconsin, SSM Health includes 23 hospitals, more than 290 physician offices and other outpatient and virtual care services, 10 post-acute facilities, comprehensive home care and hospice services, a pharmacy benefit company, a health insurance company and an accountable care organization. It is one of the largest employers in every community it serves.
About SSM Health in Oklahoma
SSM Health in Oklahoma includes SSM Health St. Anthony Hospital (Oklahoma City); Bone & Joint Hospital at St. Anthony (Oklahoma City); St. Anthony South (Oklahoma City), SSM Health Outpatient Center (Oklahoma City) and St. Anthony Hospital - Shawnee (Shawnee, Okla.). The SSM Health network in Oklahoma also includes four SSM Health St. Anthony Healthplex campuses, a community freestanding ER (El Reno), 16 affiliated hospitals, and SSM Health Medical Group with more than 250 physicians and providers.