Digital solution letter perfect?

Anaheim company lets you leave the mailbox behind

L.J. GAMBONE For the Daily Press

With all of the mail theft occurring these days, it hardly seems safe to leave it sit in your box for more than a few hours after it’s been delivered. Until recently, the only way to keep your correspondence safe was to install one of those expensive security boxes that come with a lock and key. Unfortunately, thieves have even found a way into those by prying them open with crowbars.

But residents need not be discouraged. A new and innovative way to protect one’s mail has arrived via the Anaheim-based PostScan Mail. The company offers a highly-secure mail management service for individuals and businesses through an online scanning and sorting system.

According to owner/CEO Helmy El Mangoury, PostScan Mail gives its customers complete control over their mail and package deliveries through its website. All mail can be managed remotely from a laptop, tablet, cell phone or desk top computer.

“Our customers are always telling us how much they love the fact they don’t have to handle their mail anymore,” said El Mangoury, who opened for business in January of 2013. “And we definitely have a lot of customers who have been concerned with mail and identity theft. They know that by using our service, they don’t have to worry about that anymore.

“Safety and security for our customers are an absolute priority, and we make sure personal information and mail pieces are kept safe and secure by applying all regulatory and mandatory security features for handling personal and business mail accounts. The PostScan Mail sorting and storage warehouse facility remains locked at all times and all PostScan Mail operators are fingerprinted and background checked with the Department of Justice and the FBI. In addition, our entire facility is fully equipped with a video surveillance and up to code alarm system.”

El Mangoury said the first step in PostScan Mail’s signup process begins with registering for an account. Next, consumers will be asked to fill out a postal consent form and have it notarized, which is required by the U.S. Postal Service for security reasons.

Once the paperwork has been completed, customers will be given a PostScan Mail address to provide to anyone who might be sending them mail. Clients also can submit a Change of Address form with the USPS using the PostScan Mail’s Change of Address Wizard.

“More and more people who travel a lot are signing up with us, especially RV owners,” said El Mangoury. “It’s great for them not to have to change their address every time they move from one location to another.”

When letters, packages and junk mail are delivered to PostScan Mail, customers are notified immediately at the email address they provided. Next, the company’s team of employees sort the mail and scan it into the client’s online account center.

Following that process, their mail is stored at the company’s facility for 30 days, after which time it will be shredded. Customers can pay a nominal fee if they would like their mail held for a longer period of time.

For those who wish for certain items to be forwarded to their homes or business, PostScan Mail also provides that service for a fee of 20 cents per item plus postage.

The company offers three pricing packages. The most inexpensive is $9.95 per month and includes up to 30 envelope scans and five open scan requests. For $19.95 per month, clients are allotted up to 100 envelope scans and 25 open scan requests. The premium plan allows for 200 envelope scans and 60 open scan requests. All options include mail shredding and mail storage.

Customers pay their fee on a month-to-month basis and can upgrade, downgrade or cancel at any time.

“We are finding that more and more people are looking for this type of service,” said El Mangoury. “What we’re doing is definitely a new concept and I’m sure it will take a while for the word to get out that we’re here. But once it does, I think it’s going to catch on very quickly.”

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